Ancillary Services
Imaging Services
Outpatient imaging services are available from 8 a.m. - 3:30 p.m. on the first floor of the B roadlawns Medical Center East Building.
CT scans, magnetic resonance imaging (MRI) and ultrasound tests are scheduled when referred by a physician. Services are available 24 hours a day for emergency department patients.
For information, call 515.282.2259 or 515.282.5633.
The Patricia Grubb Mammography Center offers state-of-the-art mammography. The Center has been certified by the Federal Drug Administration (FDA), and free or low-cost mammograms are available to eligible women. Many insurance plans cover the cost of a mammogram.
Imaging Services Hours
Monday through Friday: 9 a.m. to 3 p.m. by appointment.
For information, call 515.282.2309.
Physical Therapy
The physical therapy department is dedicated to restoring function.  Physical therapists work with people who have conditions that limit their ability to move and perform the activities they need to do. Physical therapists examine each patient and develop a treatment plan using techniques to increase strength, improve motion and reduce pain.
Patients are seen on an inpatient or outpatient basis with a physician's order.
For additional information or assistance, call 515.282.5621.
Pharmacy
Patients requesting prescription services must first visit a financial counselor to establish eligibility. Once eligibility has been established, patients may present prescriptions written on Broadlawns Medical Center prescription blanks for processing.
Routine services are offered Monday through Friday from 8 a.m. to 8 p.m. Services are provided for patients of the emergency department and hospital inpatients 24 hours a day.
Refills may be requested 24 hours a day by calling 515.282.3386.
Social Services
Broadlawns Medical Center provides assistance to individuals and families who need social services and referrals. Services include discharge planning and assistance with housing, transportation, food, utilities and medical supplies.
For additional information and assistance, call 515.282.6669.
Patient and Guest Relations
Patients, families and visitors may voice concerns and grievances to the Patient Advocate. They can expect a prompt response and attempt at resolution.
For additional information and assistance, call 515.282.2323.
Interpreters
Interpreters are available for several languages. Telephone interpreters are available for other languages. Interpreters may be requested by calling the hospital switchboard.
For additional information and assistance, call 515.282.2200.
Spiritual Care Services
Spiritual care is at the heart of caring for each individual as a whole person. Tending to matters of the heart and spirit greatly benefit a person's sense of well-being when facing an illness, recovery and life changes.
Our staff chaplain and spiritual care volunteers provide support to anyone in need regardless of religious tradition. We meet each patient wherever they are in their life's journey. A patient or a patient's family member or friend may request to see the chaplain, or simply accept a visit when offered. Support is available when desired for:
- Private and confidential conversation
- Prayer
- Sacraments, anointing with oil, or other religious ritual
- Support when experiencing hopelessness, despair, doubt and uncertainty
- Assistance in exploring how your personal beliefs may be a resource for healing and well-being
- Support when experiencing a loss
- Help in searching for meaning and purpose in your life
- Information for contacting your own religious leader
- Support as you prepare for surgery or other medical procedures
- Someone to talk with after receiving a new diagnosis
- Help with specific requirements and needs based upon your religious beliefs
- Support in your own spiritual practices or faith tradition
Our chaplain is board certified with the Association of Professional Chaplains. Our chaplain volunteers have completed at least one unit of clinical pastoral education (CPE) and assist in providing on-call support at the time of death, emergency or trauma.
The staff chaplain is available from Monday through Friday from 8 am to 4:30 p.m. If you would like to speak with a chaplain during business hours call 515.282.5726 or the hospital operator at 515.282.2200.
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Clinics
