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Broadlawns Receives Highest Level Rating from NCQA

Patient Centered Medical Home focuses on measurement, transparency and quality care

Des Moines, IA – April 9, 2013 – Broadlawns Medical Center’s coordinated, patient-centered approach and quality outcomes has helped it earn a Level 3 rating through the National Committee for Quality Assurance (NCQA).

Broadlawns moved from a Level 2 rating to Level 3 for Patient Centered Medical Home’s (PCMH) 2012-2013 survey. Level 3 is the highest achievable status possible. While the name has the word “home” in it, PCMH is actually a model and philosophy for primary care that is patient-centered, comprehensive, team-based, coordinated and focused on quality and safety.

“Even the highest quality of care, when fragmented, is not able to provide the outcomes and excellence we all want and know are possible,” said Vincent Mandracchia, Executive Vice President and Chief Medical Officer at Broadlawns. “This team-care model moves us toward replacing episodic care based on illnesses, with more coordinated care and a long-term healing relationship. Any time you can be less reactionary and have the full scope of a patient’s health in mind with a team of people working together, you’re going to have better outcomes.”

About NCQA
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.

About Broadlawns
Broadlawns Medical Center first opened its doors as a hospital to the residents of Polk County in 1924. Over the years, Broadlawns has adapted to the changing demands of public health care, yet remained true to its mission of offering quality health services to all Polk County residents and training tomorrow’s health care professionals. Today Broadlawns Medical Center is composed of:

An acute care community hospital serving medical, surgical, mental health and primary care needs.
A 60-member physician practice overseeing numerous specialty clinics and outpatient services.
A Family Medicine Residency Program that graduates physician leaders who today serve in 22 of Iowa’s 99 counties.

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