Volunteer and Guild Services

Welcome and thank you for visiting the Volunteer and Guild Services page at Broadlawns online. Volunteers play a critical role in the hospital's mission to deliver high quality patient care.

The volunteer and guild members at Broadlawns are talented and generous men, women and students who make a difference in the lives of our patients, their families and our staff. At any given time of the day, volunteers and guild members are providing information, guidance, smiles, sustenance and support to those who are patients and visitors in our hospital and clinics.

Energetic volunteers of all ages, skills and interests are needed. We have a variety of volunteer roles to fit individual time schedules, abilities and interests. Some staff the reception areas and gift shops. Some help visitors, visit with patients and deliver flowers. 

You will make a good volunteer if you:

• Have a sincere interest in people and helping others
• Have a sense of responsibility and dependability
• Are willing to accept hospital policies and procedures
• Have a professional and positive attitude about your commitment to the hospital, its patients and visitors
• Like being a valued part of a team
• Are physically able to perform volunteer work, as some areas may require lifting

We ask our volunteers to attend a special orientation session to assure their safety and the safety of our patients and their families.

The rewards of volunteering are many and extend far beyond the good feeling you get from helping others. We hope that all volunteer experiences are rewarding and enjoyable. Here are some great reasons shared by some or our volunteers, who say they enjoy:

• Making a difference in someone else’s life
• Learning about the community
•  Developing leadership skills 
• Keeping active
• Making new friends
• Sharing and spreading enthusiasm
• Being a valued part of a team
• Helping create a caring community

Volunteer Application

Spiritual Care and Volunteer Opportunities

Patient Greeter/Escort – All Lobby Areas
General Description: Welcomes, directs and/or escorts patients and visitors to various areas of the medical center.

Duties may include:

• Escorting patients and visitors to registration or check-in areas, meeting rooms,  patient rooms, medical center departments, providers’ offices and other areas of  the medical center.
• Assisting persons with limited mobility in reaching their destination by locating wheelchairs, opening doors and escorting as assigned by the medical center concierge.
• Assisting the concierge at the Information Desk and providing limited clerical support to employees as requested.

Surgery Lounge Greeter
General Description: Convey messages from the PACU (Post Anesthesia Care Unit -surgery and recovery) area to patients and their family and/or friends waiting in the surgery lounge.

Duties may include:

• Conveying messages from PACU to family members and friends of surgery patients.
• Monitoring whereabouts of family members and friends who leave the waiting area so they may be easily located if needed.
• Monitoring patient status during process of pre-op, surgery and recovery and communicate that information to family members and friends.
• Maintaining list of ICU patients.
• Giving directions and general information to medical center visitors.
• Assembling packets, collating information and performing support duties for medical  center departments.

Women, Infants and Children’s Program (WIC) Breast-feeding Peer Support Mom
General Description: Help mothers initiate breastfeeding and provide information on what to expect during the first few days and weeks of breastfeeding.  May also include follow-up by telephone.

Duties may include:

• Keeping and reporting clear records of all support given.
• Modeling good parenting skills.
• Guiding, informing and supporting pregnant women in their decision to breastfeed.
• Identifying need for and making referrals.

Required qualifications:  Attend trainings and meetings to increase knowledge and skills regarding breastfeeding basics, appropriate referral system and available resources. Must respect each mother by keeping all information confidential.

Spiritual Care Visitors and Chaplain Volunteers
General Description: Provide spiritual care and support to patients of all ages, family and friends.

Duties may include:

• Weekly calls on patients and new admissions as directed by staff chaplain.
• Leading worship on the Adult Mental Health Unit.
• Administering Communion/Eucharist to patients.
• Providing on-call service for emergencies, traumas and deaths.
• Working with the Broadlawns staff chaplain on special events or with patient groups.
• Assisting the staff chaplain in response to a City Disaster Alert.

Qualifications include:  Chaplain volunteers need to have completed one unit of Clinical Pastoral Education (CPE) or equivalent training and experience. Recognition through ordination to be a minister or special licensure/ commission as a lay minister in a specific denomination or faith.

Broadlawns Medical Center Guild

The Broadlawns Medical Center Guild is seeking volunteers to support their Gift Shop, which is located on the lower level of the medical center.

Volunteers are also needed to assist with various Guild fundraising events throughout the year. Funds received from these events go toward supporting the various programs and services at Broadlawns Medical Center.  Please contact the Gift Shop at 515.282.2118.

Thank you for considering Broadlawns Medical Center as a volunteer opportunity. 

To volunteer at Broadlawns Medical Center, click the link Below.

Volgistics