Broadlawns provides access to interpreters at no cost for patients, family members or health care providers. This includes more than 200 languages, American Sign Language (ASL), vision and hearing-impaired services and assistance 24 hours a day, seven days a week, on-site or by telephone.
The Broadlawns Medical Center's TTY (Text Telephone) is 515.282.4290.This service provides a typed message and makes it possible to communicate without speaking or hearing. Amplified listening devices are available through the hospital's switchboard.
To request an interpreter contact the Interpreter Services Department by calling 515.282.3366 (TTY 515.282.4290) or email to firstname.lastname@example.org.
Office hours are from 8:00 a.m. to 6:00 p.m. Monday through Friday.
All translation, interpreter and special technology services are provided as a free service to Broadlawns’ patients.