COVID-19 Restrictions & Cancellations

Visitor Restrictions

To protect our patients, visitors and employees during the COVID-19 pandemic, the following visitor restrictions are being implemented at Broadlawns Medical Center and Clinics. 

Effective Tuesday, July 21, 2020, visitors will no longer be allowed. One or two designated caregiver(s) will only be allowed in the following circumstances:

  • A patient is imminently dying: Two caregivers will be allowed at a time; caregivers may rotate at the discretion of the clinical care team. Visitors under the age of 16 may be allowed in this case, at the discretion of the clinical care team.

  • The patient is being treated in an Emergency Department (ED)/Trauma Service, outpatient clinic, and/or undergoing surgery: One designated caregiver will be allowed.

  • The patient is a minor under the age of 18 years: Two parents/designated caregivers/guardians at a time will be allowed in the patient’s room to support care of the patient; designated caregivers may rotate at the discretion of the clinical care team.

  • The patient is suffering from confusion or delirium: One designated caregiver will be allowed in the patient’s room to support the care of the patient.

  • In maternity services (Labor & Delivery, Postpartum): One designated caregiver/support person and one certified doula/outside birth coach will be allowed in the patient’s room to support the care of the mother.

Designated caregivers must be older than 16 years of age and free of any signs of illness and will be screened for symptoms of COVID-19. Designated caregivers must bring a mask to wear upon entering the hospital or clinic. Individuals at high risk for severe disease (e.g., underlying cardiopulmonary disease, poorly controlled diabetes) should not visit.

Designated caregivers:

  • Siblings under the age of 16 are not allowed.

  • Must always remain in patient room as appropriate.

  • Free from illness such as (fever, sore throat, cough, diarrhea, vomiting or runny nose).

  • Limit movement within the facility and avoid common areas (cafeterias will not be open to the public).

We understand these visitor restrictions may be difficult for you. While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our hospitalized patients and staff.

Thank you for your cooperation in this effort. For up-to-date information related to COVID-19, please visit www.polkcountyiowa.gov/health.

Restricted Entry Points

Patient and visitors will be directed to enter through one of the following checkpoint locations:

  • Emergency Department Entrance

  • Pharmacy Entrance

  • Oncology Entrance

  • Medical Plaza Entrance

  • Medical Office Building Entrance

All patients and visitors are required to wear a mask. All patients and visitors will be asked screening questions and have their temperature taken upon entry. Screening questions focus on a person’s current health condition, whether they have recently traveled, or whether they’ve had close contact with a confirmed COVID-19 case. If a patient should meet screening criteria as a potential case, staff will follow specific procedures, which may include masking, isolation and testing as appropriate. If you have symptoms of Coronavirus, please call your primary health provider before going into a healthcare facility.

Delivery of Personal Items to Patients

Delivery of personal items to patients is limited to between 10 a.m. and 5 p.m., Monday through Friday. Items are limited to small items that a patient will need during their stay and should be delivered in a small bag or box.

Personal items that are acceptable include, but are not limited to:

  • Personal care items: eyeglasses, hearing aids/batteries, dentures, razor, toothbrush, CPAP machines

  • Clothing: shoes, slippers, clothing items 

  • Entertainment and electronics: small electronic devices, flowers, books, magazines 

  • Food: single serving meal. We do not have the ability to manage leftovers and food cannot be stored in patient rooms. 

Items should be dropped off with entrance staff for delivery, or may be delivered by a caregiver during a visit.

Class Cancellations

Many of our in-person classes have been cancelled until further notice. Some classes many be available online. For the most current information, please visit our classes and events page. Class cancellations include:

  • Anger Management Training Program

  • Art Therapy

  • Chronic Pain Group

  • Clinical Sleep Training Program

  • Eye Motion Desensitization Reprocessing (EMDR) Prep Group

  • Freedom from Smoking Program

  • Healing After Loss

  • Healthy Eating Nutrition Group

  • Mommy Matters: Breastfeeding Support Group

  • Pregnancy & Postpartum Depression & Anxiety Support Group

  • Self-Esteem Workshop

  • Systems Training for Emotional Predictability and Problem Solving (STEPPS)

  • Tai Chi

  • Trauma Sensitive Yoga

  • Walk With Ease