COVID-19 Restrictions & Cancellations

Visitor Restrictions

To protect our patients, visitors and employees during the COVID-19 pandemic, the following visitor restrictions are being implemented at Broadlawns Medical Center and Clinics. 

Effective Wednesday, October 14, 2020, visitors will be allowed in the following circumstances:

Medical Surgical Unit and ICU:

  • One designated caregiver 24/7, if necessary to the patient’s care (confusion/delirium, visual or auditory impairment, etc.).


  • One support person from 10 a.m. to 7 p.m., to provide emotional support to a patient.

Patient is imminently dying:

  • Two caregivers/support persons will be allowed at a time and may rotate at the discretion of the clinical team. Visitors under the age of 16 may be allowed only in this case, at the discretion of the clinical team.

Patient is a minor under the age of 18 years and an inpatient:

  • Two parents/caregivers/guardians will be allowed at a time and may rotate at the discretion of the clinical team.

Birthing Center:

  • One support person 24/7 in addition to one doula or outside birth coach during labor and delivery only. 

ED and Outpatient Surgery:

  • One designated caregiver if applicable or one support person. 

Outpatient Clinics (including Pediatrics Clinic):

  • One designated caregiver if applicable.

Visitors will be screened upon entry for symptoms of COVID-19. Visitors must be 16 years of age or older, free of any signs of illness, and must bring and wear a mask upon entering the hospital or clinic. Individuals at high risk for severe disease or unable to wear a mask should not visit. 

We understand these visitor restrictions may be difficult for you. While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our hospitalized patients and staff. 

Restricted Entry Points

Patient and visitors will be directed to enter through one of the following checkpoint locations:

  • Emergency Department Entrance
  • Pharmacy Entrance
  • Oncology Entrance
  • Medical Plaza Entrance
  • Medical Office Building Entrance
  • Sands Entrance

All patients and visitors are required to wear a mask. All patients and visitors will be asked screening questions and have their temperature taken upon entry. Screening questions focus on a person’s current health condition and whether they’ve had close contact with a confirmed COVID-19 case. If a patient should meet screening criteria as a potential case, staff will follow specific procedures, which may include masking, isolation and testing as appropriate. If you have symptoms of COVID-19, please call your primary health provider before going into a healthcare facility.

Delivery of Personal Items to Patients

Delivery of personal items to patients is limited to between 10 a.m. and 5 p.m., Monday through Friday. Items are limited to small items that a patient will need during their stay and should be delivered in a small bag or box.

Personal items that are acceptable include, but are not limited to:

  • Personal care items: eyeglasses, hearing aids/batteries, dentures, razor, toothbrush, CPAP machines

  • Clothing: shoes, slippers, clothing items 

  • Entertainment and electronics: small electronic devices, flowers, books, magazines 

  • Food: single serving meal. We do not have the ability to manage leftovers and food cannot be stored in patient rooms. 

Items should be dropped off with entrance staff for delivery, or may be delivered by a caregiver during a visit.

Class Cancellations

Many of our in-person classes have been cancelled until further notice. Some classes may be available online. For the most current information, please visit our classes and events page.