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Broadlawns Patient Portal

   

How the Portal Works for You

Available at Your Convenience

We understand your time is valuable. The Portal makes time-consuming tasks simple... a few clicks, and you’re done.

  • Access complete health information online, versus over the phone or in person
  • Request appointments
  • Pre-register for scheduled appointments
  • Pay your bills online

You Choose the When and Where

Access to the Portal is on your schedule, whether at home or on the go.

  • Easily access your portal from a mobile device – simply download the MHealth App from the Apple or Google Play stores and log in using your portal credentials
  • Manage information 24/7, without waiting

Keep the Most Important People in the Loop

You can connect with your providers and keep your family informed at the same time.

  • Exchange messages with your provider between visits
  • Give authorized family members access to your health information

FAQs

Where does my health information in the Portal come from?

All of the information in the Portal comes from your Broadlawns Electronic Health Record. This ensures that you have access to the most accurate, up-to-date information possible.

How do I log into the Portal?

To log into the portal, either find Broadlawns Medical Center within the MHealth App or visit the Patient Portal link on our homepage. Then, simply enter your username and password.

Can my family access my Portal?

Yes, you can give family members, such as parents or healthcare proxies, access to your Portal. This needs to be done within your healthcare facility and requires consent from you and your family member(s).

Is my information safe?

Yes. Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.

Questions about the Portal?

Call (515) 282-2482 or fill out the form below.
Portal Support Hours:  7:00 a.m. - 4:00 p.m.

First Name:


Last Name:


Email Address:


Phone:


Comments:


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If you need immediate assistance, please call 911 or go to an emergency room. Broadlawns Medical Center Emergency Department is open 24 hours.

1801 Hickman Road, Des Moines, IA 50314-1597 | Phone 515-282-2200 | Fax 515-282-3589
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