Visiting Hours

To protect our patients, visitors and employees during the COVID-19 pandemic, visitor restrictions are being implemented at Broadlawns Medical Center and Clinics. Learn more about our current visitor restrictions.

At Broadlawns Medical Center, our primary concern is caring for our patients. In order to enhance the quality of care and the healing process, quiet hours are enacted daily from 10:00 pm – 6:00 am. Our intent is to maintain a restful, healing environment for our patients, which ultimately enhances their recovery. If, at some time, the visitor’s behavior is disturbing to the patient’s restful, healing environment, we reserve the right to ask the visitors to leave.

We reserve the right to place restrictions on visitation to prevent interference with patient treatment, and to minimize risk to staff, patients, or visitors.

Inpatient Units

Family Birthing Center

Quiet Hours: 10:00 pm  – 6:00 am
Visitors under the age of 14 are not permitted, with the exception of the new baby’s sibling(s).

Inpatient Behavioral Health (Ground & Lower Level)

Monday – Friday: 12:00 p.m. – 1:00 p.m.; 7:00 p.m. – 8:00 p.m.
Saturday – Sunday, and Holidays: 2:00 p.m. – 4:00 p.m.
Please direct any questions and scheduling requests to (515) 282-5730. Visitors under the age of 18 are not permitted. Some patients may require monitored visitation.

Intensive Care Unit (ICU)

Quiet Hours: 10:00 pm  – 6:00 am
Visits regulated at the discretion of nursing staff with consideration to the medical condition/needs of patient.

Medical-Surgical Unit

Quiet Hours: 10:00 pm  – 6:00 am

After Hours Visitors

If you plan to visit during quiet hours (10:00 pm – 6:00 am), you will need to enter through the Emergency Department entrance and check-in with Public Safety at the main desk. 

Visiting Regulations

  • The patient may or may not give consent to receive the visitors they designate. This includes but is not limited to: a spouse, domestic partner (including a same-sex partner), another family member, or a friend. Each patient has the right to withdraw such consent at any time. 

  • Visitors that are minors must be cleared by the team leader per the unit’s guidelines. All minors are to be accompanied by an adult other than the patient.

  • Visitors who have contagious diseases should refrain from entering the medical center facility until no longer infectious.

  • Visitors will be educated concerning infectious control isolation precautions that the patient being visited may require. These precautions may include hand hygiene, covering mouth/nose when sneezing or coughing, not touching patient care items and utilizing personal protective equipment, if needed, to prevent transmission of pathogens.

  • Patients have the right to have a support person stay with them during their hospitalization. This right may not be granted if it infringes on the rights of others, if there are safety issues and when it is medically or therapeutically contraindicated. Due to the design of the inpatient units and clinical environment of the patient, the support person may have time periods that they will need to stay in a common area.