Recognition of Service Excellence (ROSE) Award
The ROSE Award for Service Excellence recognizes Broadlawns team members who make a difference in the patient and visitor experience.
While nurses are honored through the DAISY Award, the ROSE Award recognizes the many other team members who support patient care every day.
Who is Eligible?
Patients, visitors, and employees may nominate any Broadlawns team member who is not eligible for the DAISY Award.
This includes staff across the organization, such as:
- Patient access and registration Clinical and non-clinical support staff
- Environmental services
- Food and nutrition services
- Transport and other care support roles
What does the ROSE Award Recognize?
ROSE Award recipients go above and beyond in how they care for patients, families, and each other.
This may include someone who:
- Took extra time to help a patient or family member
- Made a difficult situation easier
- Stepped in to support a coworker
- Delivered care with kindness, respect, and attention to detail
Broadlawns REACH Values
ROSE Award recipients reflect our REACH values in their daily work.
Respect: We treat every person with courtesy, thoughtfulness, and dignity.
Excellence: We uphold the highest standards in quality, practice, and service.
Access: We commit to ensuring all individuals, regardless of background or circumstance, can obtain high-quality care.
Compassion: We lead with empathy and kindness, recognizing the humanity in every individual.
Healing: We enrich the patient experience by actively listening – to build trust, inspire hope, and enhance recovery.
The Wild Prairie Rose
The ROSE Award is symbolized by the wild prairie rose, the state flower of Iowa. It represents resilience, strength, and the everyday impact our team members have across our community.
How to Nominate a Team Member
Have you seen someone go above and beyond? Take a minute to recognize them by submitting a ROSE Award nomination.
Nominate a Team Member