Healthcare Access & Quality

At Broadlawns Medical Center, we believe everyone should be able to get the care they need—when and where they need it. Our commitment to Polk County is grounded in the belief that access to safe, reliable, and affordable care is essential to building a healthier community.

With a team of over 1,300 employees and more than 160 providers, we work every day to remove obstacles that stand in the way of good health. Whether it's cost, transportation, or communication, we're here to help make quality care possible for more people.

How Broadlawns Supports Access and Quality

Comprehensive Medical Services: We offer a full range of care—from emergency and inpatient services to specialty clinics, lab work, and outpatient treatment. Our mental health, dental, and crisis services ensure that patients receive support at every stage of care, all in one trusted location.

Care That Respects Every Patient: We know that good care starts with listening. At Broadlawns, we provide services in more than 40 languages to make sure every patient is heard and understood. Our team includes providers who have received additional training to offer respectful, informed care to LGBTQ+ patients in a way that fosters trust and comfort.

Expanding Mental Health Support: Broadlawns is a leading provider of mental health care in Central Iowa. Our services include therapy, inpatient care, and 24/7 crisis response. We focus on the full picture of wellness, offering personalized support that helps individuals regain balance and move forward.

Financial Guidance for Patients: Our certified financial counselors work closely with patients to explain insurance options, assist with Medicaid, and explore payment plans. We help reduce stress around medical bills so that individuals and families can focus on getting well.

Our Focus Areas

  • Upgrading medical equipment and facilities
  • Expanding training to support respectful, personalized care
  • Strengthening financial navigation services